Terms and Conditions
Effective Date: 20/10/2024
Welcome to Trident Nodes! By using our hosting services, you agree to the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By registering or using any of our services, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree, you may not use our services.
2. Services Provided
Trident Nodes offers a range of hosting services, including but not limited to:
- Game server hosting
- Web hosting
- Virtual private servers (VPS)
- Custom hosting solutions
We reserve the right to modify, suspend, or discontinue any aspect of the service at any time without notice.
3. Eligibility
To use our services, you must:
- Be at least 13 years of age
- Provide accurate registration information
- Not use our services for any illegal or abusive purpose
4. Account Security
You are responsible for maintaining the confidentiality of your account login credentials. You agree to notify us immediately of any unauthorized use of your account.
5. Usage Policy
You agree not to use Trident Nodes for:
- Hosting or distributing malicious content (e.g., viruses, malware)
- DDoS attacks or port scanning
- Spamming or sending unsolicited messages
- Hosting pirated or copyrighted content without permission
- Activities that violate any applicable law
Violations may lead to suspension or termination of your service without notice.
6. Billing and Payments
All services must be paid in advance. Failure to pay may result in suspension or termination of your services. Prices and payment terms are subject to change with prior notice.
7. Refund Policy
Trident Nodes offers a 24-hour refund policy on new orders. You are eligible for a full refund if requested within 24 hours of your purchase. Refunds will not be issued for:
- Renewals
- Services that were suspended for violation of our policies
- Custom or one-time setup services
To request a refund, contact our support team within the 24-hour window.
8. Service Uptime
We strive to provide reliable and uninterrupted service. However, we do not guarantee 100% uptime. Scheduled maintenance and unforeseen issues may cause temporary downtime.
9. Limitation of Liability
Trident Nodes is not liable for any loss, damage, or inconvenience caused by:
- Service downtime
- Data loss
- Unauthorized access to your account
You agree to use our services at your own risk.
10. Termination
We reserve the right to suspend or terminate your access to our services at our discretion, especially in cases of violation of these terms.
11. Modifications to Terms
We may update these terms at any time. Continued use of the service after changes constitutes your acceptance of the revised terms. It is your responsibility to review them regularly.
12. Contact Information
For questions or support, please contact us at:
https://discord.com/invite/yp5zSz42Wg